Bright House Stores Opening Hours

And another great service from BrightHouse Blog to the Great British shopping public was publishing the Xmas and New Year store opening times - a lot of people came here to look for those!

But what are the normal BrightHouse stores opening hours?

It's easy - like everything at BrightHouse... generally speaking they're open from 9am to 5.30pm, Monday to Saturday

Monday - Saturday: 9am to 5.30 pm. And BrightHouse stores are open every lunch hour.

Sundays: Closed*

What About Bank Holidays and Holiday periods?

brighthouse customer service and sales enquiry tel numbersIt's best you phone your nearest BrightHouse shop itself for bank holidays and other special opening hours.  Please always either check back here for an update or phone your nearest store.  BrightHouse stores in Scotland have different opening hours to England & Wales at Xmas/New Year.

* Some BrightHouse stores are open on Sundays, usually the ones which are in shopping centres which are open.  We will check and come back to you with a list of those open on Sundays.

PS BrightHouse Stafford and BrightHouse Dunfermline opening soon.


  1. D. Ballantyne

    Posted October 30, 2010 at 7:02 pm | Permalink

    Hi, can you please tell me which branches of bright house are open on a sunday. Thanks
    From brightHouse Blog: Sorry, we don’t believe that they are opoen on a SUnday but you can phone the customer services freephone line to double check. 0800 587 0717

  2. vicky paine

    Posted December 20, 2010 at 7:25 pm | Permalink

    hi,is here a number for out of hours,so i can find out where my order is thank you.
    PS FROM BrightHouse Blog: Dear Vicky, the best number that we know is 0800 526 069. To be honest we don’t know if it works outside hours but we’ll try to find out.

  3. tanya

    Posted December 26, 2010 at 8:08 pm | Permalink

    is brighthouse wolverhampton open bank holiday monday?
    PS From BrightHouse Blog: Sorry Tanya that we didn’t get back to you in time. We publish the opening hours as a service to our friends at BrightHouse but we don’t know everything… It’s always best to phone up their service line on 0800 526 069

  4. gemma

    Posted April 16, 2011 at 9:21 pm | Permalink

    hi i was wondering if brighthouse in hemel hempsted was open on sundays
    BrightHouse Blog says: Sorry Gemma, we are told by the guys at BrightHouse that all the BrightHouse stores are closed Sundays.

  5. M3

    Posted July 22, 2011 at 9:32 pm | Permalink

    Hi there,
    I have two questions. The first is,am i able to order items online or by phone?Secondly,being a first time customer,i’m wondering if its possible to order more than one item? As i’m moving house and would like to purchase a two and three seater sofa.
    PS from brightHouse Blog: Yes, we believe this is possible subject to status. But you should ask at your nearest BrightHouse store – not the BrightHouse Blog

  6. dean

    Posted December 3, 2011 at 9:37 pm | Permalink

    is brighthouse open sunday in great yarmouth market gates?
    Reply from BH Blog: As far as we know Dean, there are no brightHouse stores open on a Sunday and we have asked and double checked before!

  7. Emily

    Posted May 7, 2012 at 11:29 am | Permalink

    Hi is the store open on a bank holiday monday?

  8. BrightHouse Team

    Posted May 31, 2012 at 4:55 pm | Permalink

    Hi Emily

    We are open on Bank Holiday Monday, with opening hours of 10am-4pm.

    On the Tuesday Bank Holiday (Tuesday 5th June) we’ll be running our normal opening hours.


    The BrightHouse team.

  9. Paul

    Posted June 3, 2012 at 3:58 pm | Permalink

    is brighthouse barnsley open on bank holiday monday (4th) and tuesday (5th June)

  10. Tina chapman

    Posted June 10, 2012 at 8:59 am | Permalink

    hi. is Castleford Brighthouse open on Sundays

  11. Josh

    Posted July 1, 2012 at 9:38 am | Permalink

    Hey brighthouse do you know when the Samsung Galaxy S3 is released Please tell me :)

  12. Christella

    Posted July 29, 2012 at 6:27 pm | Permalink

    Hi could you tell me what process I have to follow to change my address with you?

  13. BrightHouse Team

    Posted July 30, 2012 at 10:25 am | Permalink

    Hi Christella

    Thanks for your question. To change your address with us, please contact our Customer Care line on 0800 526 069, or fill in our contact form and we’ll get back to you as soon as we can.

    It might also be worth contacting your local store directly. You can find contact details for all of our outlets on our store finder page:


    The BrightHouse Blog Team

  14. Grace

    Posted July 30, 2012 at 5:30 pm | Permalink

    Hi my bf can’t pay brighthouse as he hasn’t got any money in his bank account

  15. BrightHouse Team

    Posted July 31, 2012 at 4:28 pm | Permalink

    Hi Grace

    If you or your partner are worried that you might be unable to make a payment on time, it is essential that you inform your local store immediately. They will advise you on the best course of action, which may include temporarily returning your purchase until you’re in a position to pay your premiums again.

    You can find contact details for all of our outlets by using our store finder tool:

    If you require further assistance, please contact our customer care line on 0800 526 069.

    Best regards

    The BrightHouse Blog Team.

  16. mark

    Posted September 23, 2012 at 10:14 am | Permalink

    What documents do I need to purchase something from Brghthouse?

  17. BrightHouse Team

    Posted October 5, 2012 at 11:32 am | Permalink

    Hi Mark

    Thanks for your question.

    In most cases, all we need to see before we can offer you credit for a store purchase are a proof of income document – such as a wage slip or benefit statement – and two personal contacts who we can call for character references.

    In some cases we will also require the following:

    • Proof of address, such as rental or mortgage documents, as well as 2 recent household bills
    • Proof of ID, such as driving licence or passport

    The staff at your local BrightHouse outlet will be able to advise you on the information we are likely to need from you.

    You can read mmore about how to become a BrightHouse customer

    Hope this helps


    The BrightHouse Team

  18. Wendy hall

    Posted October 26, 2012 at 8:12 pm | Permalink

    I’ve signed up for a laptop but need to take some identification in can I take it to any store or has it got to be at the store I signed upto

  19. anne

    Posted October 27, 2012 at 2:13 pm | Permalink

    when will i be able to pay by debit card over the phone please

  20. BrightHouse Team

    Posted October 29, 2012 at 1:08 pm | Permalink

    Hi Wendy

    Thanks for your question. You do need to take your identification to the store you’re signing up to. This is because they will be creating the customer file and will need to verify your details before delivery can be approved.

    Valid forms of identification include a driving licence or a passport. You may also be asked to show a proof of address – such as a recent household bill or a mortgage document – and a proof of income such as a wage slip or benefits document. You should contact your local store before going down to confirm all the documents they need to see.

    Hope this helps.

    Best regards

    The BrightHouse Blog Team

  21. BrightHouse Team

    Posted October 29, 2012 at 1:33 pm | Permalink

    Hi Anne

    Thanks for your question. You should already be able to pay by debit card over the phone if you call your local store. If you have any problems doing this, please contact our customer care line on 0800 526 069.

    You can find contact details for all of our outlets by using our BrightHouse Store Finder tool.


    The BrightHouse Blog Team

  22. clayton

    Posted November 24, 2012 at 9:16 pm | Permalink

    hi im looking to get a tv from you but due to stupid decisions when i was younger i now have bad credit i do have wage slips from the past 6 month with an income of over 1200 a month does bad credit go against you?

  23. Craig

    Posted November 25, 2012 at 11:00 am | Permalink

    Once the item I have purchased has been fully paid, do I keep it ?

  24. BrightHouse Team

    Posted November 26, 2012 at 12:57 pm | Permalink

    Hi Clayton

    At BrightHouse we don’t judge our customers solely on their past credit history, but on their ability to pay for their products now and in the future. If you can show evidence that you’re able to meet your payments now, we should be able to consider you for credit.

    All we ask is that you show us the following documents:

    * Proof of income
    * 2 personal references from a friend or relative
    * Proof of address – such as a tenency agreement or mortgage statement.

    If you are in any doubt, visit your local store and chat to one of our members of staff or call our Customer Service team on 0800 587 0717.

    Best regards

    The BrightHouse Blog Team

  25. BrightHouse Team

    Posted November 26, 2012 at 1:15 pm | Permalink

    Hi Craig

    Yes, once the full amount owing on the item is paid in full, ownership of the item is then transferred to you.

    Best regards

    The BrightHouse Blog Team

  26. jessica

    Posted December 1, 2012 at 9:05 am | Permalink

    I want to buy a ds. Do I need to get it delivered or can I take it away on the day once I have made the first payment

  27. BrightHouse Team

    Posted December 3, 2012 at 6:28 pm | Permalink

    Hi Jessica

    If you are a new BrightHouse customer, we deliver your first item as part of your address verification. However, if you’ve already purchased something from us before then, as long as the stock is available in-store, you should be able to collect it.

    Hope this helps

    Best Regards

    The BrightHouse Blog Team

  28. kirsty

    Posted March 11, 2013 at 2:52 pm | Permalink

    hi, just went to local branch in livingston & there was a sign up saying closed until further notice, why???? and when will it be open again??? thanx

  29. BrightHouse Team

    Posted March 12, 2013 at 3:18 pm | Permalink

    Hi Kirsty

    Livingstone branch was temporarily closed due to flooding, but is now back open.

    Thanks for your question

    Warmest regards

    The BrightHouse Blog Team

  30. Alex

    Posted March 12, 2013 at 8:38 pm | Permalink

    Hi, just wondering if you are going to be stocking the new galaxy s4 when it’s unveiled in a few days

  31. BrightHouse Team

    Posted March 14, 2013 at 4:30 pm | Permalink

    Hi Alex

    Yes, we do have plans to stock the Samsung Galaxy S4. Stay tuned to our Facebook Page for all our new product news. We should have an announcement for you very soon!

    Thanks for your question

    Warmest regards

    The BrightHouse Blog Team.

  32. Jane doe

    Posted March 22, 2013 at 5:21 am | Permalink

    How much is the hourly wage at brighthouse? I want to apply for a job but can’t find the wage anywhere.

  33. Emma

    Posted March 29, 2013 at 8:10 pm | Permalink

    Hi is brighthouse in folkestone open tomorrow even as its easters weekend?

  34. Wayne Roberts

    Posted May 2, 2013 at 1:52 pm | Permalink

    Hi brighthouse when will you have the samsung galaxy s4 in stock I want to buy one of these from you.

  35. julie

    Posted May 5, 2013 at 10:46 am | Permalink

    hi can you tell me if the wrexham branch is open on a sunday please

  36. Karen hodge

    Posted August 16, 2013 at 11:04 pm | Permalink

    Hi are you open on Saturday in Bristol town centre and times plz.

  37. Danielle

    Posted August 22, 2013 at 4:30 pm | Permalink

    I am already a bright house customer, can I order another item over the phone or do I need to go in to my local store to do it?

  38. Joanne

    Posted October 25, 2013 at 1:31 pm | Permalink

    Hi I’m just wondering what your delivery times are waiting for a delivery thanks

  39. Gail garbett

    Posted December 21, 2013 at 8:49 pm | Permalink

    Will u be getting any ps4 in before christmas

  40. Norma Paton

    Posted November 20, 2014 at 8:33 am | Permalink

    What time does brighthouse start deliverys in dunfermline store

  41. BrightHouse Web Relations

    Posted November 20, 2014 at 5:15 pm | Permalink

    Hi Norma,

    Thank you for gettin in touch.
    Our delivery times are usually between 8am and 6pm.

    Sometimes the store can delivery before or after that time but we do advise a call out between the times stated.

    Many thanks


  42. Liana

    Posted June 20, 2015 at 9:22 pm | Permalink

    Is there any way I can make a payment on a Sunday?

  43. BrightHouse Web Relations

    Posted June 23, 2015 at 9:15 am | Permalink

    Hi Liana,

    Thank you for your post.

    At present BrightHouse is only open for business Monday – Saturday, so no unfortunately there is no way to make a payment on a Sunday at the moment.

    Many Thanks

    Web Relations Team

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